Thank you for choosing MOWEFLTD.shop. We are committed to delivering your garden tools quickly and securely across the United Kingdom.
1. Shipping Service Area
We currently ship exclusively to addresses within the United Kingdom. At this time, we do not offer international shipping.
2. Shipping Costs
We offer a simple, flat-rate shipping fee for all orders to ensure transparency at checkout:
- Standard UK Shipping: £13.00 (Fixed Rate)
3. Delivery Timeline
Your total delivery time is calculated by adding the processing time to the transit time.
- Order Processing Time: 1–2 business days (Monday – Friday).
- Transit Time: 3–6 business days (Monday – Friday).
- Estimated Total Delivery: 4–8 business days.
Note: Orders are not processed or shipped on weekends or UK bank holidays.
4. Order Tracking
Once your order has been dispatched, you will receive a shipment confirmation email containing your tracking number. You can use this number to monitor your package’s progress via our carrier’s website. Please allow 24 hours for the tracking information to become active.
5. Delivery Address Changes
We can only change the delivery address if the order has not yet been processed. If you need to change your address, please contact us immediately at support@mowefltd.shop or call +44 7400776384.
6. Damaged or Lost Packages
If your package arrives damaged, or if you believe your package has been lost in transit, please contact our support team within 48 hours of the expected delivery date so we can initiate a claim with the carrier and arrange a replacement or refund.
7. Contact Information
If you have any questions about the delivery of your order, please reach out to us:
- Store Name: MOWEFLTD
- Email: support@mowefltd.shop
- Phone: +44 7400776384
- Address: 1 Mornington Villas, Bradford, England, BD8 7HB